Effective Date: 10/10/2026

Cleveland Executive Car Service (“we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://www.carmelcleveland.com or interact with our services.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Business information
  • Payment-related information (processed by third-party providers)
  • Any information submitted through contact forms, booking forms, or service inquiries

We may also automatically collect non-personal information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the website
  • Referring URLs

How We Use Your Information

We may use collected information to:

  • Respond to inquiries and provide services
  • Process requests, bookings, or transactions
  • Communicate updates, confirmations, or promotional messages
  • Improve website performance and user experience
  • Maintain security and prevent fraud
  • Comply with legal obligations

We do not sell your personal information.

Payments and Transactions

If payments are accepted through the website, transactions are processed securely through third-party payment processors. We do not store or have direct access to your full payment information.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and usage
  • Support marketing and advertising efforts

You may disable cookies through your browser settings, but some website features may not function properly.

Third-Party Services

We may use third-party tools and platforms such as:

  • Analytics providers
  • Payment processors
  • Email or SMS communication services
  • Scheduling or booking platforms

These providers only receive information necessary to perform their services and are required to protect your data.

Email and SMS Communications

By submitting your contact information, you agree that we may contact you via email, phone, or text message regarding services, updates, or promotions. You may opt out of marketing communications at any time.

Data Retention

We retain personal information only as long as necessary to fulfill business purposes, comply with legal obligations, or resolve disputes.

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion
  • Opt out of certain data uses

California Residents (CCPA)

California residents may request information regarding data collection and request deletion of personal information as permitted by law.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted with an updated effective date.

Contact Information

For questions regarding this Privacy Policy, please contact:

Cleveland Executive Car Service
Email: carmelcle@gmail.com
Phone: (216) 650-6743
Address: Cleveland, OH 44111